@thesisgems for our next show date
A seamless and pleasurable experience
Please email cate@thesisgems.com or call (510) 556-6443 with any questions or concerns you may have about your order.
We welcome layaway and installment payments.
Lead times
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Lead times
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For in stock items, please allow 1 week plus shipping. For custom items, please allow 6-10 weeks plus shipping. Please contact us if you would like to make a rush request. You can reach us at cate@thesisgems.com or call (510) 556-6443
Shipping
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Shipping
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Shipping is free in the United States. The cost of shipping for international orders varies according to the destination. All of our items are sent via UPS or FedEX, fully insured, and require a signature for delivery. We will send you a tracking number once your package is shipped.
Returns
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Returns
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We do not offer returns for custom jewels. Please note that return shipping is the customer's responsibility and we require an insured shipping label.
If you would like to place a return please contact us at cate@thesisgems.com with your order number and reason for return. We will respond speedily, within 1-3 business days.
Return shipping address:
Thesis Gems and Jewelry
1442 A Walnut St #429
Berkeley, California 94709
Telephone:(510) 898-6660
Jewelry Care & Cleaning
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Jewelry Care & Cleaning
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In purchasing Thesis Gems and Jewelry you are investing in the highest quality materials. To protect your jewelry as it is passed through generations, we are happy to provide care recommendations.
Prior to wearing your jewelry, please apply all cosmetics, lotions and scent. Let them fully set and dry. Exposure of chemicals of any kind has the potential to alter the appearance of your jewelry, depending on the materials.
Avoid wearing jewelry in the water.
Generally, jewelry can be safely cleaned easily with a soft and dry cloth and stored in the linen and pouch provided by us. Store jewelry separately as different pieces can abrade each other.
Specifically, Diamonds can be cleaned with a pH neutral soap and a very soft toothbrush, and then dried with a soft, dry cloth.
Pearls and opals are naturally softer, more delicate and vulnerable to breaking and chipping. Fine scratches may occur.
Please check all settings yearly for any looseness. Most importantly, we hope you thoroughly enjoy the daily experience of wearing your jewelry.
Goldsmithing
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Goldsmithing
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Each item is made by hand in the San Francisco Bay Area by master goldsmiths with substantial, solid fabrication. Slight variations may occur, giving your jewelry a unique fingerprint.
Viewings
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Viewings
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We do not have a storefront, but we are happy to meet with interested clients in Downtown San Francisco, California. Please contact cate@thesisgems.com to request an appointment.
Custom Orders
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Custom Orders
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We love custom orders! Please see the CUSTOM page to begin your design.
I have a question about my order
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I have a question about my order
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Please contact cate@thesisgems.com as soon as possible for assistance and we will help in any way possible.
Taxes and Duties
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Taxes and Duties
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Please note that your local customs office may assess a duty or tax on your order according to the value of your shipment. These fees are not be included in the cost of the item and you are responsible for paying them.
Repairs
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Repairs
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Guaranteed forever. Items may be repaired for an “at-cost” fee. Please photograph the item and email us with the order number at cate@thesisgems.com
Packaging
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Packaging
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Our packaging is custom-made by Glaser Designs, a leather crafting company in San Francisco. Each pouch is handmade from grass-fed and vegetable dyed cowhide and fitted with a brass button — a piece of art in its own right.
Credits
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Credits
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Kat Quigley; Antfarm Photography; Art curation by Molly Findlay. Thanks to Jennifer Hoffman for kindly loaning her ceramic sculptures. Jewelry Illustration by Victoria Pourcines. Model: Michella Cruz.
Contact
(510) 898-6660